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M
miloitsy
May 3, 2021
Question

I have a turbo tax deluxe code and it says its not valid

  • May 3, 2021
  • 1 reply
  • 0 views
bought the download at costco and now at the end to file it wont let me add the code for the deluxe upgrade

1 reply

X
xmasbaby0
Employee
May 3, 2021

You appear to be posting from online software instead of the desktop CD/download software that the license code is for.  If you are using online, you are using the wrong program.  You need to switch to the desktop software to get what you paid for.  You have to download it, update it and open it up from your own hard drive to use it.  

 

https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-switch-from-turbotax-online-to-the-turbotax-software/00/26129

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
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