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I have already paid the tax owed to IRS and I have verified that in my bank statement. The payment was made via TurboTax online. Why do I still see tax owe in turbo tax?

Forum|Forum|4 years ago
September 27, 2021
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TurboTax Live Premier Online

Best answer by xmasbaby0

Why does my TT account say I still owe tax due?

TT does not update after your return has been accepted. Your account will always show the result of the return you prepared using the software. TurboTax never knows if you received your refund —or how, when or even if you paid tax due. Your proof that you paid your tax will be your own bank/credit card records.

M

Mike9241

It just doesn't reflect such payments. It will always show that balance owed.

X

xmasbaby0Answer

Employee

Why does my TT account say I still owe tax due?

TT does not update after your return has been accepted. Your account will always show the result of the return you prepared using the software. TurboTax never knows if you received your refund —or how, when or even if you paid tax due. Your proof that you paid your tax will be your own bank/credit card records.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**