Skip to main content
March 7, 2021
Question

I have completed the tax return on Turbo Tax and yet it will not submit. Why won't the app complete the process and submit??

  • March 7, 2021
  • 1 reply
  • 0 views
If, the app will not submit my tax return, please refund my money and I will use another service

1 reply

Employee
March 10, 2021

You can try the following troubleshooting steps:

 

  • Completely shut down your phone or tablet.
  • Restart your phone or tablet.
  • Update Google Play/iOS if asked.
  • Relaunch the TurboTax mobile app and try it again.

 

If you continue to have problems, please click on the Contact Us form. We’ll help you connect with the right expert for your specific problem.

 

You can also sign into your TurboTax account online, using the same username and password for the app, and submit your return.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"