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February 7, 2025
Question

I have download file, but could not launch it, so I could not install my Turbotax software.

  • February 7, 2025
  • 2 replies
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    2 replies

    February 7, 2025

    See I need help installing my software in the TurboTax Help article Troubleshoot TurboTax Desktop for Windows issues for guidance.

     

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    May 1, 2025

    I’ve downloaded my 2023 file but not able to access it.

    DawnC
    Employee
    May 2, 2025

    Do you have the 2023 desktop software installed also?   You need the software and your tax file to view the return?   Are you trying to amend?    @erenteria5 

     

    Troubleshoot TurboTax Desktop for Windows issues

    **Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"