I have entered the used clean vehicle tax credit information, and TurboTax online seems unable to process it correctly. (Transferred to dealer) Anyone have success?

Forum|Forum|1 year ago
February 7, 2025
1 reply
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I have already finished processing and paid for it so I can look at the actual tax forms. Where it should say 'married filing jointly' on form 8936 (line 5), TurboTax entered the numeral '2.' After that point it looks to have given up and not processed the rest of the form.

Best answer by KeshaH

The number 2 on line 5 is a code for Married Filing Jointly. Because you transferred the credit to your dealer, there's no credit to generate for the rest of the form.

KeshaH

If you'd like, we can look at your return and see exactly what you see to help come to a resolution. The return will be scrubbed and won't include any of your personal details.

If you're using TurboTax Online:

Once you're logged in to your account,

- on the left hand panel, click on Tax Tools and then choose Tools

- on the pop up window, select Share my file with Agent

- you'll see a message saying you'll give us a copy of your tax return. Your personal information will be changed so we can't see any private information.

- click okay and you'll get another message with a token

Please reply to this message with your token so that we can further assist you. Let us know what state is included in your return.

chadkeigAuthor

Thank you. My token is 1268577 and my state is California.

KeshaHAnswer

The number 2 on line 5 is a code for Married Filing Jointly. Because you transferred the credit to your dealer, there's no credit to generate for the rest of the form.