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June 4, 2019
Question

I have purchased the online version but may prefer desktop. Can one change to desktop and if so can one transfer the information I have already entered online for 2017?

  • June 4, 2019
  • 1 reply
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1 reply

Employee
June 4, 2019

You will need to speak to someone in TurboTax Support about changing your TurboTax Online to the desktop software.  I am attaching a TurboTax FAQ with contact details for TurboTax Support.

I'm also attaching a TurboTax FAQ with the steps to switch from TurboTax Online to the desktop software.

TurboTax Contact Details:

https://ttlc.intuit.com/replies/3300041

TurboTax FAQ with the steps to switch from Online to Desktop software:

https://ttlc.intuit.com/replies/3302260