It sounds like you may have chosen the "Mail" option at first.In order to change from mailing your Tax Returns to E-Filing your Tax Returns (Assuming you HAVE NOT already mailed them), please follow these instructions:Login to your TurboTax Account Scroll down to the bottom of your page and click on the blue box "Add a State" (You are not actually adding a state but this gets you to the correct menu)Click "File" from the left side of your screenClick "Start" next to Step 3 Click "I'd Like To Change Filing Methods"Choose "E-File" then click "Save"Click "Continue"From here you can walk through the steps to E-File your return(s)Finally, you will come to the screen with the Transmit Returns Now button. This will electronically file your selected returns.

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I have put in all my information in the system. I’m trying to finalize my taxes and is not allowing me to do E-file, it says I must file by mail.

Forum|Forum|7 years ago
June 2, 2019
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Best answer by RachelW33

It sounds like you may have chosen the "Mail" option at first.

In order to change from mailing your Tax Returns to E-Filing your Tax Returns (Assuming you HAVE NOT already mailed them), please follow these instructions:

Login to your TurboTax Account
Scroll down to the bottom of your page and click on the blue box "Add a State" (You are not actually adding a state but this gets you to the correct menu)
Click "File" from the left side of your screen
Click "Start" next to Step 3
Click "I'd Like To Change Filing Methods"
Choose "E-File" then click "Save"
Click "Continue"
From here you can walk through the steps to E-File your return(s)
Finally, you will come to the screen with the Transmit Returns Now button. This will electronically file your selected returns.

RachelW33Answer

It sounds like you may have chosen the "Mail" option at first.

In order to change from mailing your Tax Returns to E-Filing your Tax Returns (Assuming you HAVE NOT already mailed them), please follow these instructions:

Login to your TurboTax Account
Scroll down to the bottom of your page and click on the blue box "Add a State" (You are not actually adding a state but this gets you to the correct menu)
Click "File" from the left side of your screen
Click "Start" next to Step 3
Click "I'd Like To Change Filing Methods"
Choose "E-File" then click "Save"
Click "Continue"
From here you can walk through the steps to E-File your return(s)
Finally, you will come to the screen with the Transmit Returns Now button. This will electronically file your selected returns.