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February 16, 2020
Question

I have repeatedly attempted to get my passcode emailed and it will not go through is there another way to file my taxes

  • February 16, 2020
  • 1 reply
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1 reply

Employee
February 18, 2020

The IRS requires we verify your email address before you e-file your tax return. It can take up to 15 minutes for the code to be emailed to you, and check your junk email folders too. Please don’t try to get a new code too soon as it will invalidate the old code and you’ll end up waiting longer. Please see this TurboTax FAQ for more information if you are having trouble with your verification code: https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verification-code/00/26499

If you contact your email provider as recommended in the TurboTax FAQ and you still experience the issue you can mail in your tax return.

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