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January 21, 2020
Question

I have requested a verification code several times. To my e-mail, then after 10 minutes asked for txt. Not received any code. Need to sign & file

  • January 21, 2020
  • 2 replies
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2 replies

January 22, 2020

If you have still not received a code, please reach out to our customer service specialists by following the instructions below:

 

  1. Sign in to TurboTax Online if you're not already signed in.
  2. Select Search in the upper-right corner and then Contact us.
  3. Enter your question, select Let's talk.
  4. Select Get the number then follow the instructions to call us
    • Free Edition (without PLUS): When you select Talk to a specialist, you'll be asked to add PLUS benefits first.

The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. If you still require assistance, you can contact us at (800) 446-8848.

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January 23, 2020

I need to sign to file my taxes to sent off and get it back 

EbonyL122824
January 23, 2020

@Nguyer87 can you explain further what the issue is please.

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