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May 15, 2021

Try delete the Form W-2 and re-enter. 

 

In TurboTax online,

 

1.  Sign into your account, select Pick up where you left off

2.  From the left menu, select Tax Tools, click on the drop down arrow

3.  Select Tools

4.  Under Other helpful links, choose Delete a form

5.  Select Delete next to W-2 and Continue with My Return

 

To re-enter W-2, follow these steps:

  • At the right upper corner, in the search box, type in "w2" and Enter
  • Select "Jump to w2"
  • Follow prompts