Question

I have the 2020 Turbotax CD with the license code, but my new computer does not have a cd drive, how can I download the software to the new computer?

Forum|Forum|4 years ago
October 19, 2021
2 replies
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TurboTax Online

Employee

You go here and follow the steps in the link below.......( the instructions "should have" been in your CD package...but who knows):

I bought the CD, but my computer doesn't have a CD... (intuit.com)

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

VolvoGirl

Employee

Did you already install the CD on another computer? There is a problem if you first installed the CD. It doesn't connect you to an account you can find. You have to call in and ask for the download and a new License Code. Hopefully you get a customer service person who knows about it.