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February 10, 2021
Question

I have the message 'We are unable to continue your return at this time', come back in 15 minutes, which I have done and still receive the same message. What do I do?

  • February 10, 2021
  • 1 reply
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1 reply

February 11, 2021

This happens at times when there is a form that is not yet available. You can view the IRS forms' availability here:

Personal forms:  IRS forms availability table for TurboTax individual (personal) tax products 

Business forms: IRS forms availability table for TurboTax Business

 

If you feel that this is not the case for you, please reach out for further assistance: Contact TurboTax