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March 18, 2021
Question

I have tried all day and I am unable to get passed the personal information page without getting the follow error message, page not found with a reload button

  • March 18, 2021
  • 1 reply
  • 0 views
Once i get passed the personal information page i get the following error message, page not found with a reload button

1 reply

March 22, 2021

Try to clear your browser's cache and delete cookies. A full or corrupted cache can keep TurboTax from functioning properly. If that doesn't work, try a different browser such as Firefox if you're currently using Chrome and vice versa. 
If you continue to have issues please see the link below to contact one of our TurboTax representatives:

What is the TurboTax phone number?

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