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December 18, 2023
Solved

I have upgraded my hardware (motherboard, graphics ard & CPU) . How do I reactivate my TuboTax 2022 program?

  • December 18, 2023
  • 1 reply
  • 0 views
I tried reinstalling and get the same result. What needs to be done to allow me to get to my 2022 tax file?
Best answer by DoninGA

You will need to contact TurboTax support.  Explain your situation to the agent, you may need a new license code.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

1 reply

DoninGA
DoninGAAnswer
Employee
December 18, 2023

You will need to contact TurboTax support.  Explain your situation to the agent, you may need a new license code.

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

December 21, 2023

Thanks for the response. I did reach out to TurboTax on FaceBook messenger. They validated my previous purchase and issued an updated authorization code.