Question

I have used TTax 2018 to complete my taxes and today and the program would not load, Error 70001. I have restarted my computer, full virus scan, re-installed TTax. Next?

Forum|Forum|6 years ago
August 8, 2019
1 reply
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I need to know how to get back into TurboTax 2018. I completed my taxes earlier this week and submitted them. Now, I am trying to re-enter TurboxTax and I am getting the Error 70001, which forces the program to abort. I have restarted my computer multiple times, run a full virus scan, and reinstalled the TurboTax software. None of these resolve this issue. How do I fix this error?

Critter

Employee

Error Code 70001 when using TurboTax Desktop

This is a spontaneous connectivity issue that typically resolves itself as long as your connection to TurboTax remains intact while the process you are working on completes.

Solution

If the issue doesn't resolve on its own, close TurboTax, restart your computer, and reopen TurboTax.

If that doesn't solve your problem:

Make sure you aren't on a work computer. (Most work computers have a strong security firewall that can blocking TurboTax from accessing the Internet.)
Check your firewall (like Windows Defender, Bitdefender, or AVG). Make sure it's not blocking TurboTax from accessing the internet.
Run TurboTax as an administrator.
Ensure TurboTax is up-to-date.

To reset your Internet connection:

Turn off your computer, your router, and your cable modem, in that order.
Wait a minute, then turn your modem back on.
Wait another minute, then turn your router back on.
Once your router is back up, turn your computer back on and try logging in again.