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I just downloaded Turbo Tax Home and Business 2019, and the update fails

Forum|Forum|5 years ago
August 27, 2020
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I just purchased and downloaded Turbo Tax Home and Business 2019, and started using it.
When I started it for the first time, it seemed to do an update correctly.

The second time I opened it, it wanted to do another update, and failed on two counts (similar
to the image below).

I uninstalled and reinstalled, and the same pattern occurred, except the second update, the program
update was successful, but the second one failed with the message below. I'm stuck and cannot move forward. Please assist.

TurboTax Home & Biz Windows

Best answer by Anonymous_

A whole host of other users are experiencing the same issue.

Intuit is aware of the update failure and is feverishly working on a solution currently.

Anonymous_Answer

Employee

A whole host of other users are experiencing the same issue.

Intuit is aware of the update failure and is feverishly working on a solution currently.

Will you post a reply here when the problem is fixed, or do I just keep trying to get it to work?

Employee

@cpeppler I would suggest to try an update later in the day.

I actually was able to get the update earlier today after making multiple attempts but the download and install was an extremely slow process.

I had EXACTLY the same problem this week.

Finally I quit the pc and went to my mac.

I ran parallels, downloaded the software and no problems at all!!