Try these troubleshooting steps (for Windows): Run the Windows System File Checker tool to repair missing or corrupted system files. Download and install the latest Microsoft Visual C++ redistributable package (x86) on your machine (required by the TurboTax software), and then relaunch TurboTax. Delete the downloaded file and download TurboTax again from InstallTurboTax.com. Sometimes files get corrupted during the download process. Restart your computer in Selective Startup Mode, and then install TurboTax.See this help article for more information.

Question

I just purchased a 2023 Home & Business software disk from Costco .. I cannot load the CD - How can I load the program? the CD does not load

Forum|Forum|2 years ago
April 7, 2024
1 reply
0 views

It is a brand new CD

TurboTax Online

M

MonikaK1

Try these troubleshooting steps (for Windows):

Run the Windows System File Checker tool to repair missing or corrupted system files.
Download and install the latest Microsoft Visual C++ redistributable package (x86) on your machine (required by the TurboTax software), and then relaunch TurboTax.
Delete the downloaded file and download TurboTax again from InstallTurboTax.com. Sometimes files get corrupted during the download process.
Restart your computer in Selective Startup Mode, and then install TurboTax.