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April 12, 2021
Question

I just realized that I qualify for turbotax free edition, but I already submitted my payment. Can I get a refund for the payment from turbotax?

  • April 12, 2021
  • 1 reply
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1 reply

Employee
April 12, 2021

Not likely since you used the paid software, but you can have that discussion with customer support.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 9 p.m. Pacific time

 

 

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**