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December 2, 2020
Question

I just recieved a payment from tax products

  • December 2, 2020
  • 2 replies
  • 0 views
The amount was 500 dollars less than what turbo tax came up with,

2 replies

DoninGA
Employee
December 2, 2020

What was the amount on the IRS federal tax refund website for the amount issued? - https://www.irs.gov/refunds

 

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.


For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/


Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

jsw5787Author
December 2, 2020

The IRS amount was $1258

The deposit made from a third party called tax products was for $723

On the irs website it says amount approved 1253.98. But hasnt been sent yet.

I recieved a deposit today for $723 

DoninGA
Employee
December 2, 2020

@jsw5787 wrote:

The IRS amount was $1258

The deposit made from a third party called tax products was for $723

On the irs website it says amount approved 1253.98. But hasnt been sent yet.

I recieved a deposit today for $723 


Have you contacted Santa Barbara Tax Products Group concerning this deposit?  A stimulus payment may also be paid through that group.

Critter-3
December 2, 2020

Did you check what the IRS sent ?   https://www.irs.gov/refunds

 

Did you get a $500 advance on your refund earlier this year ?  

 

 

VolvoGirl
Employee
December 2, 2020

Or could it be for a state refund?  Federal and state come separately at different times from different places.