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June 1, 2019
Question

I keep getting emails about my taxes not being filed yet. However, when I log into my turbo account it says I filed my 2018 taxes. What's wrong?

  • June 1, 2019
  • 1 reply
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1 reply

DawnC0
Employee
June 1, 2019

The emails may be to different accounts that you have on TurboTax.  You can have 5 user IDs tied to your email address so it is possible that the emails are for User IDs that you don't use anymore.  As long as you show your returns as accepted, you have filed.  

How many TurboTax accounts do I have?