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July 23, 2023
Question

I keep getting kicked out at the review section prior to finishing and filing my taxes. Is anyone else having this issue?

  • July 23, 2023
  • 1 reply
  • 0 views
The site keeps kicking me out at the review section.

1 reply

Jackstar221
July 26, 2023

If you are using TurboTax on your phone, I would suggest trying google chrome to login to TurboTax.

It is probably best if you use TurboTax on google chrome on a computer, preferably a windows or a MAC.

In addition, you may need to clear, cache, and cookies, in google chrome.

To do this, click on the 3 dots on the top right-hand corner of google chrome, then click on settings.

In the search settings section, type in cache, then click clear browsing data, and set the time range to all time.

You may need to select the boxes below all time, then click clear data.

 

Safari may work too, but google chrome usually works better. Sometimes resetting your modem and router may help.

If you still have issues, please call TurboTax at 1-800-446-8848.

Thank you,

John 

CPA