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February 26, 2022
Question

I keep getting rejected, it says there’s an issue with socials but not specific. There’s nothing wrong with the socials provided. How do I move forward?

  • February 26, 2022
  • 2 replies
  • 0 views
Child tax credit

2 replies

February 26, 2022

if there's a reject code, please post it. if not you'll have to contact the IRS. we can't see your return

800-829-1040
First choose your language.
Then 2
Then 1
Then 3
Then 2
When asked for SSN do nothing it will ask twice
Then 2
Then 4
You should then be transferred to an agent, but there is likely to be a long wait.

 

February 26, 2022

You should have a rejection code in TurboTax after selecting Fix my return. If it's the social security numbers for your dependents, please see the FAQ link provided below for assistance. If none of the steps in the help article work, and your e-file continues to get rejected, you may have to print and mail your return:

 

How do I fix e-file reject R0000-504-02?

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