I loaded my disk

---

@ T71 wrote:

I just loaded my disk,but it doesn't show nor open

---

Please explain what that means.   First of all, what operating system are you using--Mac or Windows?

What do you mean by "loaded my disk?"    Does that mean when you put it in the drive, nothing happens, and it doesn't show up in the drive?   Or did you install the program from the disk, but then you don't find the program you installed in order to run it?

How to download from Turbo Tax

https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turbotax-com/00/26075

How to install on Windows

https://ttlc.intuit.com/community/refund-status/help/how-do-i-install-the-turbotax-software-for-windows/00/25934

If you have WIndows 10 and the CD won't load see

https://ttlc.intuit.com/community/bugs-and-error-messages/help/nothing-happens-when-i-insert-the-cd-on-windows-10/00/26721

How to install on Mac

https://ttlc.intuit.com/community/installing/help/how-do-i-install-the-turbotax-software-for-mac/00/26067

iput the disk in drive but am waiting for something to happen