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June 5, 2019
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I'm auto-renewal customer for several years. Just saw I'm charged $69.99 for Deluxe but can get it right now @ website for $39.99. What gives?? Why $30 more for auto??

  • June 5, 2019
  • 2 replies
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Best answer by VolvoGirl

And I think you are comparing your Desktop program to the Online web version.  They are different.

The Desktop CD/Download program is here https://turbotax.intuit.com/personal-taxes/cd-download/ 

The Online versions are here https://turbotax.intuit.com/personal-taxes/online/ 

2 replies

VolvoGirl
VolvoGirlAnswer
Employee
June 5, 2019

And I think you are comparing your Desktop program to the Online web version.  They are different.

The Desktop CD/Download program is here https://turbotax.intuit.com/personal-taxes/cd-download/ 

The Online versions are here https://turbotax.intuit.com/personal-taxes/online/ 

Kat11_2
Employee
June 5, 2019
Thank you, @VolvoGirl.  @robbie.cowart, VolvoGirl pointed out a very important distinction.
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
Kat11_2
Employee
June 5, 2019

TurboTax Advantage offers you the convenience of knowing that you'll receive your software each year without remembering to order it.  Additionally, you'll have a complimentary download in your account even before you receive your CD.

The website does offer discounts earlier in the season.  Those prices are subject to change at any time and without notice.  See the TurboTax FAQ below:

"What is the advantage of TurboTax Advantage?"

https://ttlc.intuit.com/replies/3302276

If you'd like to cancel your TTA membership, please see instructions below.

https://ttlc.intuit.com/replies/3301832

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***