Question

I'm getting a blank screen when trying to finish my state tax. Cleared cache and even tried different browsers. Using TurboTax Online. Any other options to fix this?

Forum|Forum|3 years ago
January 25, 2023
2 replies
0 views

I went through the Troubleshooting page. I've cleared my cache and browsing history, tried two different devices. Still getting a loading animation and then a blank screen when trying to finish filing my state taxes. Thanks in advance for any help.

TurboTax Deluxe Online

C

ChondelLO

Employee

For help troubleshooting blank screens, missing buttons or images, please visit the link below. If you are still having this experience after trying these steps, please contact Customer Support for assistance.

Troubleshoot blank screens, missing buttons, or missing images - Intuit

How do I contact TurboTax? - Intuit

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Kat11_2

Employee

@sir_doof_alot This issue should now be resolved. Please let me know if you're continuing to have trouble. Sorry for the inconvenience.

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***