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June 18, 2024
Question

I’m getting back 159.00 on fed why can’t they take 148 out of that don’t understand?

  • June 18, 2024
  • 3 replies
  • 0 views
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3 replies

DoninGA
Employee
June 18, 2024

There is a $40 service charge for using the pay with refund option.  Your federal tax refund will not cover the TurboTax account fees and the service charge.

Employee
June 18, 2024

What do you want the 148 applied to?

VolvoGirl
Employee
June 18, 2024

Is your federal refund big enough to cover the federal and state fees plus the EXTRA $40 Refund Processing Service charge (45 in California)?

Why you can't deduct the fees

https://ttlc.intuit.com/community/charges-and-fees/help/why-can-t-i-deduct-my-turbotax-fees-from-my-refund/00/25621

 

How to review your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353

 

How to remove and reduce the various fees

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051

Employee
June 18, 2024

You also appear to be paying extra for "Live Basic", which is an upgrade from Free Edition (at least that's what is shown underneath your question.)    That extra payment is for the availability of a tax expert to help you during preparation of your return and to provide a final review of your return prior to filing.    Is that the product you wanted?  Did you use those tax expert services you are paying for?