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iluvfish7
June 2, 2019
Question

I'm getting recharged 100 some dollars for a rejected return that wasn't wrong in the first place. Please help me

  • June 2, 2019
  • 2 replies
  • 0 views
No text available

2 replies

Critter
Critter
Employee
June 2, 2019

The fee is for the use of the program even if you have to mail in the return ... at no point was efiling guaranteed. 

I
iluvfish7Author
June 2, 2019
It wasn't a mistake though nothing was wrong. I'm not going to be charged twice for a service that didn't follow through for me!
Kat11_2
Kat11_2
Employee
June 2, 2019
There is no additional charge to re-submit a rejected return.  If you have been charged again, TurboTax will refund any duplicate charges.  See the TurboTax FAQ linked below to get this resolved.  Sorry for your difficulty!

https://ttlc.intuit.com/questions/1899307-why-was-i-double-charged-or-billed-twice
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
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