Skip to main content
April 12, 2023
Question

I'm in a vicious circle at "Just one more step and we'll file your returns" Step 1 Start. Keeps going back to the "E-file", asking for ID info, then back to 1 more step?

  • April 12, 2023
  • 1 reply
  • 0 views
No text available

1 reply

April 12, 2023

If you're using TurboTax Online, try closing TurboTax, clear your Cache and Cookies, re-open TurboTax and return to the FILE section.

 

@JTSh79646