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February 20, 2020
Question

I’m not sure what happened it kept kicking me out and iAd my password was wrong every time so what do I do

  • February 20, 2020
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1 reply

February 21, 2020

Log completely out of all TurboTax accounts if you have more than one. If you try to log back in with the same issue, I would try a different browser. If that still doesn't work, you may have to recover your account by the information below. You can use this link: 

https://myturbotax.intuit.com/account-recovery/ to recover your account with your phone number. If that doesn't work there is a small blue link at the bottom that says Try something else and if you click on that you can locate your account by using your SSN, name, and birthdate. 

If you still can't access your account, you can contact TurboTax Support for assistance by following this link https://support.turbotax.intuit.com/contact/

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