Question

I’m order to complete my taxes it is asking me for a form from 2018 that I don’t have and I don’t know how to get it because I used this same app and I couldn’t get into my old acc

Forum|Forum|6 years ago
January 20, 2020
2 replies
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TurboTax Free Edition Online

VolvoGirl

Employee

A 2018 form? Or the AGI?

The 2018 AGI is on 1040 line 7. It will be on the first page.

How to find the AGI

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/00/25947

Critter

Employee

If you are in the same account as last year then click on HOME and scroll down then click on 2018 to see the AGI....

Critter

Employee

Try these steps to recover your User ID or password:

Go to our account recovery page.
Enter oneof the following:
- Phone number (recommended)
- Email address
- User ID
Follow the on-screen instructions.

Once you’re done, we’ll either send you a code to help you recover your account, or show/send you a list of accounts associated with your info.

If you’re still unable to recover your account, select Try something elseon the Account Recovery page. We’ll ask additional questions to verify your identity.

Keep in mind: Once you’re back in your account, make sure to include or update your phone number. Doing so helps increase account security and ease account recovery.

J

Jazzymae9

I need my 2018 a

DoninGA

Employee

@Jazzymae9 wrote:

I need my 2018 a

The 2018 AGI is on the 2018 Federal tax return you filed on Line 7

https://ttlc.intuit.com/community/agi/help/how-do-i-find-last-year-s-agi/01/25947

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on View adjusted gross income (AGI)

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

If your tax return continues to be rejected with the 2018 AGI then enter a 0 (zero) for the AGI and e-file again.

If this is also rejected then you will have to print and mail the tax return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...