Solved

I'm stuck at Your Box 1 is Empty and I no longer work at this employer.

I also try hitting the back button and it won't let me go back.

Best answer by ChristieB

If you no longer work for this employer and you'd like to delete this W-2 entry completely from TurboTax, please follow the instructions below:

1.) On the page where it says Your Box 1 is empty, enter 0

2.) Click Continue

3.) Click No on the page for State and Local W-2 information

4.) Click the None of the Above box and click Continue

5.) Click the trash can icon next to the W-2 you wish to delete

6.) Click Done

This should resolve your problem and allow you to continue entering information into TurboTax