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February 23, 2020
Question

I'm stuck on the "Review" page and have tried several tried different browsers and the app without any luck.

  • February 23, 2020
  • 1 reply
  • 0 views
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1 reply

February 23, 2020

Have you tried clearing your cache and deleting cookies and logging out of TurboTax completely out? To do this, please see the below:

 

Clearing Cache:

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

 

 

Deleting Cookies:

https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978

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alasdairtAuthor
February 23, 2020

Unfortunately this part does not help, I was trying to imply that I had tried different browsers, but I did not explicitly call out the clearing of cookies.

 

Is it possible that some of the options I've selected as part of my return are causing the inability to progress past the review page?