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February 14, 2024
Question

I’m trying to clear and deleted everything about my Son Nathan y decided not file with Turbo tax,I can not do nothing said I paid already wrong I didn’t paid anithing

  • February 14, 2024
  • 2 replies
  • 0 views
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2 replies

CatinaT1
February 14, 2024

As long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered, you can erase your return and start from scratch in TurboTax Online. 

  1. Sign in and select a topic to continue your return. 
  2. On the next screen, from the left-side menu, select Tax Tools, and then Clear & Start Over (select the menu icon in the upper-left corner if you don't see this menu). 
  3. Answer Yes in the pop-up to confirm. 

You may need to contact customer service -   Here is a link:  Turbo Tax Customer Service 

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VolvoGirl
Employee
February 14, 2024

If you don't want to use Turbo Tax you can just leave and abandon this account and return.