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November 14, 2022
Question

I’m trying to file my 2020 tax return using TurboTax Deluxe 2020 and the software keeps crashing whenever I start adding W2s.

  • November 14, 2022
  • 1 reply
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1 reply

Critter-3
November 14, 2022

Did you run a program update lately ?   

 

Are all the OS updates installed ?  There was a WIN update recently and any uninstalled updates will cause issues... so update and restart the computer at least twice.

 

If the updates don't work then you may need to uninstall the program and  reinstall it again.

 

Windows Troubleshooting Installation…..

https://ttlc.intuit.com/community/troubleshooting/help/troubleshoot-installing-and-running-turbotax-...

 

Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.

What is the TurboTax phone number? (intuit.com)