Question

I'm trying to remove the deluxe package. How do I do this?

Forum|Forum|2 years ago
June 3, 2024
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TurboTax Live Deluxe Online

Employee

Looks like you are in LIVE Deluxe. First remove LIVE.How to remove Turbo Tax Live. There are 2 different ways to remove Live depending on how you added it

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-turbotax-live/00/27312

Then to go back to a lower version or the Free Edition you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

If you started your tax return in TurboTax Free Edition (Form 1040 with limited credits; roughly 37% of taxpayers qualify), you won't need to clear and start over. You can select Switch to Free Edition instead.

In the Turbo Tax Free Edition, information that you can enter is limited now. Why do I have to upgrade from the Free Edition?
https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379

Or try the IRS Free File program
https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

A

Anonymous

None of those options exist that you described.

M

MayaD

To downgrade:

Open your return
In the left menu, select Switch Products.
Select Downgrade.

However, if your tax situation requires expanded coverage, TurboTax will prompt you to upgrade to a version that supports the forms you need so that we can maximize your tax deductions and ensure you file an accurate return. Some of the situations that are now in TurboTax Deluxe instead of in Free Edition, include: