I made my taxes a long time ago and I still don't know why I don't receive them

If you have waited more than 21 days after the e-file has been accepted, you should call the IRS at 800-829-1040. Expect long wait times since it is tax season.

You might have a refund offset. This is when the government applies part or all of a taxpayer's refund towards the taxpayer's past-due income tax, child or spousal support, student loans, or state unemployment compensation debts.

If this happens, you should get a letter from the government explaining why you didn't get the entire refund. You can also get this information by looking up your refund at the IRS Where's My Refund page. 

• If you don't receive a notice, contact the Department of Treasury's Bureau of the Fiscal Service (BFS's) TOP call center at 800-304-3107.

Related Information:

• What is a refund offset?
• Why did my refund go down compared to last year's?
• Why did the TurboTax Refund Meter change after filing?
• What is Refund Processing Service?
• Why did my refund drop when I entered a second W-2?

Source: TurboTax FAQ