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Forum|Forum|6 years ago
January 31, 2020
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TurboTax Free Edition Online

Best answer by xmasbaby0

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount (line 20 of your Form 1040) of your federal refund to track your Federal refund:

https://www.irs.gov/refunds

To track your state refund:

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

On the IRS site you are also offered the use of an app called IRS2Go

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

https://ttlc.intuit.com/questions/3397970-path-act-delayed-refunds-for-some-filers

DoninGA

Employee

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

C

Chimerical802

I’m trying to talk to a human being and figure out when my taxes will be in my account or if they’re coming, etc..

X

xmasbaby0Answer

Employee

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.

Once your federal return has been accepted by the IRS, only the IRS has any control. TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount (line 20 of your Form 1040) of your federal refund to track your Federal refund:

https://www.irs.gov/refunds

To track your state refund:

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

On the IRS site you are also offered the use of an app called IRS2Go

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-problem-should-i-be-worried

https://ttlc.intuit.com/questions/3397970-path-act-delayed-refunds-for-some-filers

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

H

Horn820

I recieved my debit card and it will not let me activate it. Says it not registered to my social security number. Online says that it is a invalid number. I keep calling you guys say it’s right well it’s not.

J

joyeforman

I need to cancel my tax information on my taxes for 2019 I mailed them by post.

J

joyeforman

Thank you for sending some information. I mailed my taxes by mail box, Post. I will try harder to do my taxes next year with you folks. My husband passed away, and some time I have to rethink things. Joye

V

vicpharm13

I need online assistance due to frozen Virginia state download.

[phone number removed]

Thanks, Vic