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January 31, 2020
Question

I need help changing my tax type from deluxe to free. How do I do this? I don’t have an option for tax tools like other people have

  • January 31, 2020
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1 reply

January 31, 2020

Are you using the mobile app? If so, then in order to clear and start over, you would have to log into your TurboTax online account on your computer in order to do so. Also, the free edition is for simple tax returns that file a1040 with no additional schedules and is free as long as you don't select any add-ons or upgrades, if your tax situation is more complex it will prompt you to upgrade to a higher version. Please see these related TurboTax FAQs: