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S
sammithejam
February 9, 2020
Question

I need help please!!

  • February 9, 2020
  • 1 reply
  • 0 views
It’s still spinning! Can someone help me please!!

1 reply

J
JeanneLO
Employee
February 9, 2020

Typically the process should only take a few minutes. If you are stuck on a screen in TurboTax you may need to log out and restart your computer, then log back in, or try another browser. You may need to clear your cache and cookies. Please see these TurboTax FAQ's for information on how to clear your cache and cookies:

To clear your cache use this TurboTax FAQ.

To delete your cookies use this TurboTax FAQ.

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