I need live help for past years taxes

While we don't offer "TurboTax Live" help for prior year returns, if you have any question you can post them in this forum. 

To start, please see the information in this TurboTax Help article:  How do I prepare a 2019, 2018, or 2017 tax return?

You'll need to purchase and download the TurboTax software for PC or Mac as TurboTax Online and the mobile app are only available for the current tax year.  After installing the software, open it and follow the onscreen instructions.

If you need assistance with navigating the prior year programs, you can call TurboTax and speak with an agent.  TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used.  So that we can direct your call to the best person/department to help you:

1. Click on this link:  https://support.turbotax.intuit.com/contact/
2. Select your TurboTax platform.  
3. Ask your question / state your problem.  Do NOT use the word "refund' or you will get a phone number for tax refunds.
4. Click Submit.
5. On the next screen, choose the Call option and follow the instructions.  You will be given the approximate wait time.  

You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.