Question

I need my 5 digit pin from my 2019 Tex return

Forum|Forum|6 years ago
February 6, 2020
1 reply
0 views

No text available

TurboTax Deluxe Online

In order to file your tax return, you will need last year's AGI or self-select pin (5 digit pin). Here is an IRS article that will provide instructions.

Electronic Filing Pin Request

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

M

mbilodeau66

why is turbo tax requesting both an AGI and a 5 digit pin before it will let me proceed? And once I enter the information, the IRS disapproves my filing stating the pin is incorrect

T

TerukoL

Employee

You may need to switch to a new browser. Make sure your return is saved in your TurboTax account and then sign out. Clear the cache and delete the cookies on your computer, open a new browser, sign back into your account and try again.

The IRS has discontinued the e-filing PIN option. To verify your identity for e-filing, you’ll need to use last year’s adjusted gross income (AGI). The e-filing PIN isn’t the same thing as the Self Select PIN or the IP PIN. Please click What happened to the e-filing PIN? to learn more.

If you continue to have problems, please click on the Contact Us form https://support.turbotax.intuit.com/contact/. We’ll help you connect with the right expert for your specific problem.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"