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February 17, 2020
Question

I need my acct "unlocked" I was not ready to file, need to add more data but my turbo tax "home page" will not allow it.

  • February 17, 2020
  • 1 reply
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1 reply

February 17, 2020

Try getting back into your return using these steps:

 

  1. Sign back in to your TurboTax account.  You will be on your Tax Home screen.
  2. Scroll down to the 2019 menu towards the bottom of the screen.
  3. Click on the Add a State box at the bottom of the screen.   [Don't worry, we're not really adding a state, this is just a way to re-enter your return.]
  4. Once in your return you can navigate as usual. 
kdk1000Author
February 20, 2020

Thanks!