Yes, but please clarify your question.Is there an error code or error description?Was it Federal or State?Are you using Online, or the Desktop software?Please contact us again to provide some additional details.

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cemresu-alparslan

Question

I need the fix my rejected return but I don’t know and understand how I can do. Could you pls help me

Forum|Forum|1 year ago
April 3, 2025
2 replies
0 views

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TurboTax Free Edition Online

JohnB5677

Yes, but please clarify your question.

Is there an error code or error description?
Was it Federal or State?
Are you using Online, or the Desktop software?

Please contact us again to provide some additional details.

**Say "Thanks" by clicking the thumb icon in a post**Mark the post that answers your question by clicking on "Mark as Best Answer"

xmasbaby0

Employee

You received an email that we cannot see that tells you why your tax return was rejected.

Some rejected returns can be fixed and re-filed. Some have “un-fixable” reasons for the rejection and have to be mailed instead.

What is the rejection code or rejection message?

If it was rejected for AGI—-your 2023 AGI might not be in the IRS system if you filed late. Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**