If you have not paid for the online edition you are using, havenot filed your tax return or registered the Free edition, then you can clearyour return and start over with a lower priced edition. Click on TaxTools on the left side of the program screen while working on the 2017online tax return. Click on Clear & Start Over. See the following TurboTax FAQ for more information: https://ttlc.intuit.com/replies/3288495

Question

I need to change my upgrade from the deluxe to the AbsoluteZero one. it will not let me clear and restart. How do I do this?

Forum|Forum|7 years ago
June 5, 2019
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TurboTax Deluxe Online

N

NjoyBhappy

Employee

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition.