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March 13, 2021
Question

I need to finish by signing my name the system won't move me forward

  • March 13, 2021
  • 1 reply
  • 0 views
I'm stuck on how to get refund I completed that now I want to do my signature

1 reply

March 17, 2021

Please try clearing your cookies in your browser and then log back into your TurboTax software.  Many times, this will help clear the issue and allow you to log back in. 

 

Instructions to clear cookies to restart TurboTax 

 

After you do this, try logging out of TurboTax, closing your browser, and then logging back in.  This should update your software and allow you to proceed.

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