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April 11, 2025
Solved

I need to sign into Tax Home to be able to sign in to a 2nd licensed Home And Business to start the 2nd return

  • April 11, 2025
  • 3 replies
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how do you sign into a 2nd licensed turbo tax to do a second return before the 15th?
Best answer by VolvoGirl

None of this makes any sense.  Volvo is also telling me there is a phantom out there somewhere that is still a desktop version of Home and Business, well if that is true, they sure did not sell it in stores.   It is a little late now to go back and do this a different way.  

I have already spent $200 on the 2 online versions with the license keys.

Now I have 4 days to buy more and do it all over again?  How does that even make sense???

Does anyone else think that there are still phantom Desktop versions with discs?

Bonnie


I bought the Home & Business from Costco too.  It is still the same old Desktop program you used before.   It just the method you use to install it, by download instead of CD.   Because most computers don’t have CD drives anymore.   Didn’t the package come with the License Code and instructions for how to install it?   

3 replies

DoninGA
Employee
April 11, 2025

If you are using the TurboTax Home & Business desktop edition installed on your personal computer,  you only need to click on the File menu in the top left of the desktop program screen.  Then click on New Tax Return.

Bonnied1Author
April 11, 2025

I do not know how this applies to 2024, there is no longer an option to do more than one return.

That was only for the old desktop.

Why do I get advise that does not apply to the current situation.

Oh How much easier it would be to go back in history when there were discs and you could do more than

one and you did not even have to do Quickbooks online???

DoninGA
Employee
April 11, 2025

@Bonnied1 Why do not you just download the TurboTax desktop edition to your computer for tax year 2024.  That is no different than using a CD.  The CD has just the beta version of the software and after installing from the CD you need to update the software by downloading the latest release.

Employee
April 11, 2025

Why did you purchase two licenses?   The software you already purchased can be used to prepare and e-file up to five federal returns and the state returns that go with them.  A second license is not needed.   And buying a 2nd license does not give you five more e-files.  Five e-files is an IRS limit.   If you have more than five returns to file the extra ones can be filed by mail.   Seek a refund for the second license.

 

 

To request a refund for a TT product

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-refunds/request-refund-turbotax-product/L834M6uyW_US_en_US?uid=m6meybc2

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
VolvoGirl
Employee
April 11, 2025

You seem to be in the Online version.   The License Code is for the Desktop program.   Did you download and install the Desktop program?  You only needed 1 program and 1 License Code.   The Desktop program can do multiple returns. 

How to install the Desktop Download program

https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbotax-com/L7u9oLEkq_US_en_US

 

Try to get a refund for 1 of them. Turbo Tax Refund request form

How do I request a refund for my TurboTax product?

Bonnied1Author
April 11, 2025

I am very confused by this, there is no longer any desktop that is why i was forced to buy 2 of the 'online version

with no disc".

I would have much rather go back to desktop so I could do more than 1.

The answer does not make sense to me in light of these facts.

I need to know how to add the second one so I can do 2 returns, for myself and my daughter.

Bonnie Phoenix

DoninGA
Employee
April 11, 2025

@Bonnied1 Then you will need to create a new online account with a new User ID for the second tax return.

Go to this TurboTax website and click on Sign up to start a new account - https://turbotax.intuit.com/