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March 1, 2022
Question

I need to start over and use a cheaper turbo tax product, I don't need premier like last year. How do I reset and start over? thanks

  • March 1, 2022
  • 1 reply
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1 reply

DoninGA
Employee
March 1, 2022

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2021 online tax return. Click on Clear & Start Over.

frankrugAuthor
March 1, 2022

Thanks for reply. That worked and I have started over, but it keeps giving me the option I used last year and it was premiere , nothing cheaper. I'll keep trying. 

 

thanks

 

DoninGA
Employee
March 1, 2022

@frankrug wrote:

Thanks for reply. That worked and I have started over, but it keeps giving me the option I used last year and it was premiere , nothing cheaper. I'll keep trying. 

 

thanks

 


Then do not accept the upgrade.  There should be a box at the bottom of the page that says something like "No Thanks" or something similar so you do Not upgrade.