I need to talk to a person, not an online chat.William P. Hunter, xxxxxxxx@xxx.xxx; xxx-xxx-xxxx (cell)

There is no chat.

And do not post tel numbers is a public forum - if anybody calls you it will be a scammer.

Here is a TurboTax FAQ for contacting customer support.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

This forum is NOT a chat room.  It is a message board where questions are asked and then you wait for a response from one of the other members of the forum.  All members are real people as this forum does NOT support automated answers.

Ask your question or describe your problem and someone should be able to help you.

Click on the Reply button

Then wait until tomorrow when customer support is there.  No one can call you from this user forum.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.