Question

I no longer use Turbotax and want to cancel/deactivate my account.

Forum|Forum|4 years ago
February 21, 2022
1 reply
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TurboTax Online

X

xmasbaby0

Employee

Are you referring to canceling an Advantage account so that they do not send you the software next year?

https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscription/00/25548

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

K

keadkins68Author

I only ever used the online version and it's been a few years since I've used it. I want deactivate and/or remove my account and personal information.

X

xmasbaby0

Employee

You do not have to deactivate or delete your old account. You can just abandon it. If you really want to have everything deleted you will need to contact customer support.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**