Question

I ordered the CD version of Delux and have not received it. When can i expect it?

Forum|Forum|6 years ago
December 6, 2019
2 replies
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TurboTax Online

R

Richard Cornelsen

When am I getting my delux 2019 cd

DoninGA

Employee

@Richard Cornelsen wrote:

When am I getting my delux 2019 cd

Use this TurboTax website to check your orders and payments -
https://turbotax.intuit.com/personal-taxes/cd-download/order-status/

If you are an Advantage subscriber then see this TurboTax support FAQ for your order - https://ttlc.intuit.com/community/choosing-a-product/help/when-can-i-expect-to-receive-my-turbotax-advantage-order/01/25985

Or contact TurboTax support during business hours if you have not received your order.

Support is open from 5am to 5pm Pacific time, Monday thru Friday

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

W

wmaresca

I ordered the deluxe version CD on oct. 27, 2019. order # QSTCA121363329. I have not received cd and you have wrong e-mail address. should be [email address removed]. please advise when I will receive the cd.

william maresca

X

xmasbaby0

Employee

Access your downloads here

https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download

https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/00/25927

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**